Experience is a destination
What makes us uqonic?
gategroup is launching a bespoke retail solution that focusses on the traveller, offering unique experiences and iconic brands for you and yours.
uqonic is our next generation retail model, born from the merge between Gate Retail Onboard (GRO) and Inflight Services (IFS). We are creating a paradigm shift in our industry, and are extremely proud of it. Everything we do revolves around the traveller. We focus on the entire journey, and see traveling as a state of mind. EXPERIENCE IS A DESTINATION
As a total solution, uqonic consolidates business insight, a house of brands, five-star hospitality expertise and a 360 degrees tech platform. Through a focus on innovation, the uqonic team is all about creating and acquiring market-leading solutions. uqonic is a single dynamic platform that will transform the way airlines manage every aspect of travel.
From retail offerings with a traveller-centric approach, to growing sales and increasing profitability, we are ready to help our customers energise the total travel experience.
What is uqonic
We have the tools to transform your business into an experience
uqonic is all about consumer intelligence and market place research. We analyse data that allows us to know, understand and predict purchasing preferences of millions of passengers worldwide and are therefore able to help you enhance traveller satisfaction, track crew performance, boost sales and maximise profits.
House of Brands
We offer clients an infinite array of key developments designed and manufactured together with suppliers and brand owners. Our expertise is to tailor our offering to the traveller needs, the airline brand and the supply chain. Combining our global procurement and retail know-how, we transform innovative ideas into reality.
A knowledgeable, competent and skilled sales force is crucial for success in our new in-flight paradigm. Our focus is to continue to develop, formalize and implement the necessary skill sets through an industry-validated, in-flight retail certification program; Uqonic University.
The uqonic Operating System enables experiences & efficient operations with an advanced, exclusive digital platform. uqonic OS ties cutting edge data tools to a proprietary integrated solution; from pre-order to wastage & shrinkage management. From data-driven personalised offerings and smart trolleys with track & trace capabilities to duty and tax management.